Careers at Mac Pros

Let's up our game ... together.

Mac Pros may be seeking qualified candidates. Current openings are described below.

Select the Apply Now button to submit your information for consideration.

Our Team

Customer Service Superstar & Aspiring Technician

Career Description (Full Time)

Mac Pros is looking for a passionate and experienced customer service professional who loves Apple products and is eager to learn more about providing technical support to our valued customers. As a member of our team, you will be responsible for providing exceptional customer service, troubleshooting hardware and software issues, and utilizing Apple-provided online training resources to become a certified technician.

Key Responsibilities

  • Greet customers and assist with product purchases
  • Provide excellent service check-in and pick-up experiences
  • Troubleshoot hardware and software issues for Apple products
  • Utilize Apple-provided online training resources to become a certified technician

Qualifications

  • Prior customer service experience
  • Experience using a variety of Apple products including Mac, iPhone, and/or iPad
  • Strong motivation to learn about providing technical support for Apple products
  • Availability to work Monday through Friday from 10:00 AM to 6:00 PM and/or Saturdays with a weekday off
Compensation

We offer competitive compensation based on experience, skill set, dedication, availability, and customer interaction skills. Reasonable breaks including lunch are encouraged.

Help us deliver exceptional customer service and technical support to our valued customers by joining our team of Apple experts and enthusiasts.