Apple Authorized Service Provider

Your Apple Devices Fixed Properly and Fast by Apple Certified Technicians at Mac Pros

Our Apple-trained technicians use genuine Apple parts and utilize Apple diagnostics and tooling while repairing your Apple devices properly and fast!. This means that all repairs are Apple certified and backed by Apple in every way.

Our technicians are dedicated to providing high-quality repairs and services that match Apple's rigorous standards of excellence. Our team of expert Apple Certified Technicians undergo training by Apple and use only genuine Apple parts to ensure that your Apple device is functioning at its best.

We take pride in offering a wide range of services to our customers, including technical support, hardware diagnostics, software and hardware troubleshooting, malware removal, personalized training, and much more. Our team is committed to delivering personalized and efficient solutions to any issues that you may be experiencing with your Apple devices.

At Mac Pros, you can trust that our team of professionals will go above and beyond to provide you with the best possible service. Whether your need repairs, technical support, malware removal, or personalized training, we are here to help you every step of the way. Rest assured that your Mac device is in good hands with Mac Pros.

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We Can Fix It

Explore our Competitive Repair Prices

Mac Pros provides top-notch, expert-level repairs for Apple products including those covered by AppleCare+ and Apple Limited Warranty¹.

Select from the options below to review fees for AppleCare+ damage incidents and out-of-warranty repairs.

For Mac repair pricing: call, contact, or visit us in-store.

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Disclaimers & Legal Stuff

Devices covered by warranty and free from damage may be repaired at no charge to you.
Damaged or failed iPad and Apple Watch devices may require a whole unit replacement.
Damaged iPhone devices may require a whole unit replacement as determined by the condition of the device.
Battery pricing is available for devices that are not damaged, not obsolete, and where battery condition meets criteria specified by Apple as determined by Apple-provided diagnostic systems.
Prices shown are estimated and may vary. Prices shown do not include any applicable sales taxes and are subject to change.
By checking a device in for service you agree that the device may be erased - all data may be lost. Team members strive to protect and preserve all data whenever possible.
Same-day repairs are subject to part availability.
¹ AppleCare+ and Apple Limited Warranty terms and conditions apply. See AppleCare+ Terms and Conditions for details.
² Fee shown for AppleCare+ plans purchased on or after September 14, 2021.
³ May require shipment to Apple for repair.
CONTAMINATION: Mac Pros reserves the right to refuse service for devices that may pose a health risk to our team including devices that have been in contact with contaminated surfaces, liquids, or other potentially hazardous substances including but not limited to devices that have been dropped into a toilet or bathtub. Please protect our team: seal contaminated devices in a resealable bag and alert our team members about any potential contamination.

Pre-Service Check List

Disable Find My, Activation Lock, and Stolen Device Protection for iPhone

Apple requires Find My, Activation Lock, and Stolen Device Protection for iPhone be disabled (turned off) prior to hardware repairs or replacement. Devices brought in for repair cannot be checked-in without these features disabled and will result in service and repair delays.

Disabling "Find My" is required prior to service and requires knowing your Apple ID password. For instructions on how to disable Find My, please visit Turn off Find My on your devices and items on the Apple Support website.

Stolen Device Protection for iPhone must be turned off at one of your trusted locations, and cannot be turned of at our store. For instructions please visit About Stolen Device Protection for iPhone on the Apple Support website.

Please Note: Mac Pros does not have access to Apple ID systems and cannot change nor recover Apple ID passwords. For Apple ID password assistance please visit: appleid.apple.com or call Apple at 1-800-275-2273.

Know your Passwords

Mac Pros does not want your passwords¹. However, we may need you to know them.

Mac Pros team members understand and respect your privacy as if it was their own. Team members request passwords only when necessary. Upon request and where possible, device passwords can be temporarily changed or other measures can be taken so as not to expose your password(s) or other sensitive information.

For Apple ID password assistance please visit: appleid.apple.com or call Apple at 1-800-275-2273.

Backup your Data

Mac: backing up your data to an external hard drive is highly recommended. Backup service may be available with your consent - service fees apply. Drives supplied by you must not contain any data or may be erased by us prior to performing requested backup.

Apple Watch is inherently backed up to the iPhone that it is paired to – please DO NOT unpair the Apple Watch prior to service. Please bring the iPhone that the Apple Watch is paired with.

iPhone, iPad, and iPod may be backed up to a computer owned by you or more conveniently backed up to iCloud but and may require purchasing more iCloud storage from Apple.

Please Note: To protect your data and your privacy, Mac Pros is prohibited by Apple from backing up iPhone, iPad, iPod, and Apple Watch to a computer or other device owned or controlled by Mac Pros.

What to Expect

At Mac Pros you can expect professional, friendly, knowledgeable, and experienced staff that will help guide you throughout the check-in and repair process.

Upon check-in you will receive a repair estimate. If the initial estimate turns out to be inaccurate, you will be notified before our certified technicians move forward with any repairs. Throughout the service process you will receive text, email, and phone communications.

We take pride in our efforts to ensure that you trust our professionalism and hope that you will refer your friends and family. And of course, we hope to see you again!

Legal Stuff

Mac Pros is not responsible for lost data.
¹ Mac Pros team members will never ask for any passwords nor other sensitive information until and unless required and only with your consent.

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